Sub-processors

Last updated: January 2026

This page lists the third-party sub-processors authorized by CVEDIA Pte. Ltd. to process personal data on behalf of customers in connection with CVEDIA-RT products and services.

A sub-processor is a third party engaged by CVEDIA to assist in providing the services and who may process personal data under CVEDIA's instructions.

Note: CVEDIA is incorporated in Singapore but operates as a fully remote company. No personal data is stored in Singapore. All data is stored in cloud infrastructure located in the European Union and the United States, as detailed below.

CVEDIA conducts due diligence on all sub-processors and enters into data-processing agreements with them that are consistent with applicable data-protection laws, including the GDPR, UAE PDPL, DIFC Data Protection Law, CPRA, and PIPEDA. US-based sub-processors are certified under the EU-U.S. Data Privacy Framework (DPF) and/or operate under Standard Contractual Clauses.


Sub-processor List

Sub-processor Purpose HQ Data Location DPF Certified
Cloudflare CDN, DNS, website security and hosting United States EU, US Yes
Google Cloud / Google Workspace Cloud storage, email services, productivity tools United States EU, US Yes
Microsoft Azure Cloud infrastructure, compute, storage, authentication United States EU, US Yes
Cloudinary Media storage United States US Yes
Atlassian Project management, customer support (Jira, Confluence, JSM) Australia EU, US Yes
OpenAI AI/ML services (API, ChatGPT) United States US No (SCCs)
Anthropic AI/ML services (Claude API) United States US No (SCCs)
Mailchimp Email marketing, newsletters United States US Yes
Miro Visual collaboration, whiteboard United States EU, US Yes

Sub-processor Changes

CVEDIA may update this list from time to time. Customers will be notified of any material changes by:

  • updating this page, and/or
  • email notification where contractually required.

Customers may object to a new sub-processor on reasonable data-protection grounds by contacting: [email protected]


Questions

If you have questions about CVEDIA's sub-processors or data-processing practices, contact: [email protected]